A customer sees one price on Instagram, another on the menu and a third at the counter. Even when the difference is small, someone has to explain it during service.
For a restaurant in Lebanon displaying dollars and Lebanese pounds, clarity starts with one agreed rate and one person responsible for changing it. This guide covers a menu-display workflow. It does not provide today's exchange rate or rules for accounting, taxes or accepting payments.
Choose the currency you price from
Decide which currency is your starting point for menu prices and which is the converted display. Tell the team. Otherwise, one person may update the dollar price while another changes a lira figure independently.
Simplrr supports a primary and secondary currency with an exchange rate you set yourself. It does not fetch a live market rate. Choose your rate from the source your business uses, then record when you checked it. A number copied from an old menu photo is not a reliable rate source.
Work through one conversion together
Suppose, only for this example, your business uses 90,000 LBP for $1. A $4 sandwich displays as 360,000 LBP. An extra priced at $0.50 adds 45,000 LBP, making the order $4.50 or 405,000 LBP.
The calculation is dollar price multiplied by LBP per dollar. To convert the other way, divide the lira amount by that same rate. The example rate is illustrative, not a current quote.
Have two staff members check the calculation independently. Include an item with a fractional dollar price so you can see how the menu and receipt display rounding. Use the final order total when checking the receipt; adding rounded display prices by hand may produce a small difference.
Update the places customers actually see
Changing your POS settings does not rewrite a printed menu or an old Instagram image. Keep a short list of every place a customer can find a price, and update or retire stale copies.
- Your current online menu link.
- Counter boards and printed menus.
- Recent Instagram posts and saved highlights.
- WhatsApp messages or images your team regularly forwards.
- Receipts from the device used during service.
A menu link is easier to keep current than several price images. Share that link in your profile and routine replies. Our café WhatsApp ordering guide explains how to keep the conversation while giving routine orders a clearer route.
Check the receipt and explain the handoff
Place a small test order after changing the rate. Check the base item, extras, quantity and total on the customer menu, at the counter and on the receipt. In Simplrr, you can choose which currency comes first on receipts; confirm the printed result on your own setup.
Agree how the team explains the rate before the queue forms. If the customer asks to pay in a different currency, follow your business's payment procedure and check the amount with them. Simplrr marks an order paid but does not process card payments. Do not treat its menu conversion as a cash reconciliation or currency-exchange service.
Make rate changes a small routine
Assign an owner and a backup. Before service, they check the rate, update it if needed, open the customer menu and test one receipt. If more than one device is used, check each while connected.
Avoid changing settings during an outage and assuming every device has the update. Wait for a connection and verify the screens. For the rest of your outage routine, use the offline POS checklist.
Your pre-service currency checklist
- Confirm the primary currency and today's business-selected rate.
- Check one simple item and one item with a paid extra.
- Compare the final total with the receipt.
- Remove or replace old price images still being shared.
- Tell the team who can change the rate.
- Confirm the payment explanation before customers ask.
Keep a dated note of the rate used for the check. If a customer raises a difference, you can trace the display they saw instead of guessing.